CRM Software India
nTireCRM is a 100% web-based Customer Relationship/Incident/Lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial services, Securities, Health Care, Manufacturing etc., CRM Software in india is an approach for business to manage the communication with current and potential customers. CRM software has been demonstrated to be useful in thousands of firms and has been the most popular tool for salesperson all over the world.
CRM Software brings all the information under a single roof. It serves as a portal to increased productivity, targeted campaigns, healthier pipelines, and greater team coordination. Our nTireCRM is a unique solution that addresses the needs of Sales & Marketing, Customer Service, Business Intelligence, Call Centre, Back Office, Product Management, Business Process Management, IT and other departments that are directly or indirectly connected to customers and needs information on the customers and their transactions.
nTireCRM is 100% Audit Trail Enabled and supports 162 Languages globally. Our best CRM Software in India offers enriched intelligent Business Dashboards and Reports of Graphical and Data that provides real-time visibility of all activities pertaining on CRM in addition to analytics for sustainable business goals. CRM Software in Chennai is tightly integrated with SMS & Email.
Audit
Comprehensive audit will assist you in closing data gaps and eliminating inefficient processes that waste time and resources.
Track
Businesses usually keep track of interactions with prospects and existing customers using a system of records.
Tools
Report Generation tool, Customer service tool, Sales Pipeline tool, Lead Generation tool, Sales & Marketing tools
Report
Sales Cycle Report, CRM Pipeline reports, Sales Forecast reports, Sales Conversion Reports
Integration
Email & SMS 2 Way (Push/Pull) Integration
Certification
Microsoft Certified – Performance / Scalability
What are the uses of CRM?
- Business Management
- Customer Tracking
- Targeted Marketing
- Customer Feedback
- Data Analysis
- Predictive Analysis
- Sales Tracking
- Mobility
- Task Management
- Document Management
Our CRM Software can guarantee rapid value to your business! Request Information
OUR FUNCTION
Lead Management
CRM helps to capture lead details from multiple channels which includes web forms, Phone calls, social media platforms and emails. Tracks the progress of leads through the sales cycle and helps to decide on marketing initiatives for nurturing them.
Marketing Automation
Marketing automation lowers expenses and boosts the effectiveness of marketing campaigns. CRM helps businesses with lead acquisition, lead scoring, lead nurturing, and lead assignment by combining effective business strategies, efficient marketing processes, and dynamic automation technologies.
Sales Force Automation
Sales Force Automation enables sales professionals to maximize their potential by automating operations like contact management, activity management, alerts and notifications, Opportunity Management, and task management, among others.
Pipeline Management
A Sales Pipeline is a visual representation of your sales process that shows where deals are stuck. They enable you to filter deals and perform bulk actions such as sending emails to select the customers.
Workflow Automation
Workflow automation enables you to create intelligent workflows that automate repetitive processes such as following up on leads, raising invoices, and sending emails by utilizing logic or rules.
Marketing Policy Management
Marketing strategies are designed to serve the needs of various customers. Efforts are undertaken to attract a growing number of customers. Marketing techniques involve opportunities to attract new customers.
Key Functions
- Knowledge Base
- KYC Management
- Channel Partner Management
- Campaign & Event Management
- Commissions & Trail Commissions
- Enterprise-wide Lead Management
- Channel Partner | Contact & Activity
- Customer Relationship Management
- Lead Management | Targets | Incentives
- Inbound / Out Call Centre—IVR Integration
- CRM Stage 1—Customer Profile & Activation
- Work Flow / Notifications / Alerts / Escalation
- Auto Lead Generation / Email & SMS Campaigns
- Electronic Application Processing - customer onboard management
Customer Interaction Management
When customers choose to engage with a company or brand, they have high expectations. Demands and requests must be prioritized, and problems must be resolved at the earliest.
To improve brand loyalty:
The only way to transform customers into brand loyalists is for them to have a positive experience with you. It is important to stay in the good books of your customers at all times. You can build a loyal customer base and spread positive word-of-mouth about your business this way.
360 Degree view of Customer:
An organization can map all the customer data in a centralized manner. In a structured manner, an organisation can map all customer data. Customers may be communicating with multiple departments at the same time, and information may be updated across departments and processes.
To stimulate a community of engaged users:
Customers can access community forums to ask questions, propose ideas, discuss their experiences, and, most importantly, communicate with other users. Customers will be able to assist one another instead of contacting your support team for minor issues. Long-term consumers of your products can assist in fast onboarding new customers and better understanding the product.
